“Simplicity for me is more information upfront that enable faster decisions”
- an SAP User during our usability tests
CONTENTS:
I. OVERVIEW
1. About REO
2. The Production Supervisor
3. Usecases
4. UX Design
5. Demo
II. DESIGN JOURNEY
1. How it started
2. Experience with PSB
3. Visualising Complexity
4. UI Design
5. UI Technology
6. First Workshop and Demo
7. Labor Management in REO
8. Usability Tests
9. Development
1. GOAL
Design an experience for a Production Supervisor to manage the complexities of a Factory Shopfloor and ensure the production is running as per the Production Plan. The app will used in Desktops with large screens and should provide all its capabilities preferably from a single screen UI, without much navigation and drill downs, as the decision making requires information to be evaluated from multiple dimensions.
2. ABOUT REO
Resource Orchestration (REO) is a one stop solution for a Production Supervisor of a Manufacturing Plant to Plan, Monitor and Manage the Shop Floor Resources. These ‘Resources’ could be Machines, Assembly Lines, Labour and Tools that are required to execute Production Orders. REO helps to manage the complexities of a Factory Shop Floor by providing an intuitive UI where a Production Supervisor can Dispatch and Schedule Production Orders to Resources and ensure the factory is at optimum utilization.
It is a cloud based web application and one of the most important systems under SAP's Digital Manufacturing Cloud suite that was first introduced in February 2018.
3. MY ROLE
> Created an initial design concept prototype based on early project requirements and presented it to customers/users for validating the project concept and requirements.
> Conducted a workshop with customers/users to detail out the requirements and get feedback on the concept.
> Designed the Information Architecture, User Journeys, and highly detailed interactive mock-ups that aided the Business team to get approvals for development.
> Collaborated with the Business team and Development team regularly to ensure an easy to use, technically feasible design that satisfies all business requirements is handed over to the development team.
> Conducted usability test on the developed product and then incorporated results.
4. SKILLS
User Experience, User Interface Design, Visual Design
5. LINKS
https://www.sap.com/germany/products/digital-manufacturing-cloud/pricing.html
https://en.t-h.de/portfolio/sap-reo-sap-resource-orchestration
VIDEO: https://www.youtube.com/watch?v=cReMwfIcT9w (German)
https://youtu.be/9n1952pJz2w?t=1458
